Help & Support
Here you can find answers to frequently asked questions about the wegfinder app.
If your question is not here, please send us a message.
You can find vehicles in your surroundings under the “Nearby”. WSelect the desired vehicle on the map by clicking on the icon. Then start the rental by clicking on the button “Scan & Ride”.
For general concerns or billing questions, please contact us directly with a message message and wait for our response.
In urgent cases, such as problems with starting or ending your ride, you can also contact the mobility provider directly by phone: